Customer Service

Order Processing:

Ready to Ship Woobie, Wee Woobie Weight Blankets usually ship the next business day.

My Custom Woobie and Wee Woobie Weighted Blankets take some time and in most cases ship within 7-9 days. We will notify you if the faux fur happens to be out of stock, and also provide an estimate on shipping dates.

Daisy the Blanket Lady accepts PayPal, Amazon, ApplePay, GooglePay, QuadPay and all Major Credit Cards through Shopify Payments. Shopify and PayPal process all of Daisy's orders. If you place your order online, we do not have access to your payment information.

 

Shipping Information:

Daisy offers complimentary (FREE) Priority Mail Shipping (1 to 3 days) on all orders.

We do not ship internationally just yet.

 

Back Orders:

We keep a not-so-large inventory of Woobies at Daisy the Blanket Lady due to the fact that our Woobies must be purchased thru government auctions as they become available. So, upon occasion we do run into an out of stock situation. If this occurs, you will be notified within 24 hours of placing your order.

 

Returns and Exchanges:

We want you to love your blanket but if you don't we offer a day return policy. If the return is due to a fault of ours (defect, wrong product, damaged.) We'll pay for the return shipping and issue a full refund or replacement blanket. If the return is because of customer preferences you will need to pay the shipping and a refund will be issued after the is blanket received and inspected. The blanket must be in NEW condition, not washed, used or stained.

Please contact us prior to requesting a return or replacement.  Personalized Woobie Weighted Blankets or Woobies are not returnable unless we goofed.

You must contact within 7 days or delivery in order to be considered for return or replacement.